User Agreement

Last Updated: January 2025

1. Acceptance of Terms

By accessing or using NovLify, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these terms, you must immediately discontinue use of the App.

2. Description of Services

NovLify is a mobile application that enables users to:

• Connect and control EMS (Electrical Muscle Stimulation) devices via Bluetooth
• Manage multiple therapy modes including massage, kneading, scraping, pressure, acupoint, cupping, activation, and shaping
• Control therapy sessions for various body areas (shoulder, waist, legs, arms, joints, and whole body)
• Record and track health measurements and therapy sessions
• Manage user accounts and family member profiles
• Access device information including battery levels, firmware versions, and connection status

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

3. Eligibility

You must be at least 18 years old to use the App. If you are under 18, you may only use the App with the supervision and consent of a parent or legal guardian. By using the App, you represent and warrant that:

• You are at least 18 years old, or you have obtained parental consent
• You have the legal capacity to enter into this Agreement
• You will comply with all applicable laws and regulations
• All information you provide is accurate and current

4. User Accounts

4.1 Account Creation

To access certain features of the App, you may be required to create an account. You can create an account using:

• Email address and password
• Google Sign-In
• Apple Sign-In
• Guest mode (limited functionality)

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Immediately notify us of any unauthorized use of your account
• Use a strong, unique password
• Not share your account credentials with others
• Log out from your account when using shared devices

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of this Agreement or for any other reason we deem necessary to protect the Services or other users.

5. Acceptable Use

You agree to use the App only for lawful purposes and in accordance with this Agreement. You agree NOT to:

• Use the App in any way that violates any applicable federal, state, local, or international law or regulation
• Transmit any malicious code, viruses, or harmful data
• Attempt to gain unauthorized access to the App, servers, or networks
• Reverse engineer, decompile, or disassemble any portion of the App
• Interfere with or disrupt the operation of the App or servers
• Use the App to harm, threaten, or harass others
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Collect or harvest information about other users without their consent
• Use automated systems or scripts to access the App without our prior written consent

6. Medical Disclaimer

IMPORTANT: THE APP AND EMS DEVICES ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE OR MEDICAL CONDITION.

NovLify is designed for wellness and relaxation purposes only. The App and connected EMS devices are not medical devices and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Before using the App or any connected EMS device, you should:

• Consult with a qualified healthcare professional, especially if you have any medical conditions, are pregnant, or have a pacemaker or other implanted medical device
• Read and follow all device manufacturer instructions and warnings
• Start with the lowest intensity settings and gradually increase only as comfortable
• Discontinue use immediately if you experience pain, discomfort, or any adverse effects

You acknowledge and agree that:

• You use the App and connected devices at your own risk
• We are not responsible for any injuries or health issues that may result from use of the App or connected devices
• You will not hold us liable for any medical or health-related consequences of using the App

7. Bluetooth and Device Connectivity

The App requires Bluetooth connectivity to communicate with EMS devices. You are responsible for:

• Ensuring your mobile device has Bluetooth capability and is enabled
• Maintaining proper distance between your device and the EMS device
• Ensuring connected devices are properly maintained and used according to manufacturer instructions
• Understanding that connection quality may vary based on environmental factors

We are not responsible for connectivity issues, device malfunctions, or any consequences resulting from improper use of connected devices.

8. User Content and Data

8.1 Your Content

You retain ownership of any data, information, or content you create, upload, or store using the App ("User Content"). By using the App, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Services.

8.2 Data Storage

Your data may be stored locally on your device and/or on our servers. We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You are responsible for backing up your important data.

8.3 Data Deletion

You may request deletion of your account and associated data at any time by contacting us. We will delete your data in accordance with our Privacy Policy and applicable law, subject to any legal obligations to retain certain information.

9. Intellectual Property

The App, including its design, features, functionality, and content, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or create derivative works of the App
• Remove or alter any copyright, trademark, or other proprietary notices
• Use our trademarks, logos, or brand names without our prior written consent
• Use the App for any commercial purpose without our authorization

10. Third-Party Services

The App may integrate with third-party services, including:

• Google Sign-In (subject to Google's Terms of Service and Privacy Policy)
• Apple Sign-In (subject to Apple's Terms of Service and Privacy Policy)
• Firebase services (subject to Google's Terms of Service)

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party service providers.

11. Disclaimers and Limitations of Liability

11.1 No Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE APP.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of the App
• Your violation of this Agreement
• Your violation of any third-party rights
• Any content you submit, post, or transmit through the App

13. Modifications to Agreement

We reserve the right to modify this Agreement at any time. We will notify you of material changes by:

• Posting the updated Agreement in the App
• Updating the "Last Updated" date at the top of this Agreement
• Providing notice through the App or via email (if you have provided an email address)

Your continued use of the App after such modifications constitutes your acceptance of the updated Agreement. If you do not agree to the modifications, you must stop using the App and delete your account.

14. Termination

You may terminate your account at any time by deleting the App or contacting us to request account deletion. We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including breach of this Agreement.

Upon termination, your right to use the App will cease immediately. Provisions of this Agreement that by their nature should survive termination will survive, including but not limited to Sections 8, 9, 11, 12, and 15.

15. Governing Law and Dispute Resolution

15.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any disputes arising out of or relating to this Agreement or the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

You waive any right to participate in a class-action lawsuit or class-wide arbitration against us.

16. General Provisions

16.1 Entire Agreement

This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and us regarding the App and supersedes all prior agreements and understandings.

16.2 Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer this Agreement or your account without our prior written consent. We may assign this Agreement without restriction.

16.5 Contact Information

If you have any questions about this Agreement, please contact us at:

17. Acknowledgment

BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.